Chromebook Help

CHromebook Help Logo


Welcome to the Lake Geneva Schools webpage created specifically for Chromebook users. On this page you should be able to access a plethora of Chromebook resources to help you in your day to day activities. Please use the menu at the left or begin by taking the Chromebook tour using the link below. Enjoy!

Having trouble with your Chromebook?

Try holding the power button down for 5 seconds and restarting.
For more information, check here: 

Still having trouble with your Chromebook?

Send us an email at: [email protected] 


Go to, the portal for exporting your personal data from your account, or click this block. Select the new “Circles” tool. You'll be asked to sign in multiple times to protect your information. Once you get to the transfer tool, enter your destination account's email address and sign in to that account as well.





Q. What is the purpose of the 1:1 Chromebook program?
A. The purpose of the 1:1 Chromebook program is to provide technology to students in order to increase engagement, further involve students in active learning, and to meet and provide students with skills such as communication, collaboration, critical thinking, and creativity. The Chromebook program will help meet the Common Core Standards as well as help students prepare for college and career readiness.

Q. Which students will receive Chromebooks?
A. Students in grades 3-12 receive Chromebooks. Only students in grades 9-12 will be allowed to take them home during the 2014-15 school year.

Q. Can the Chromebook print at home?
A. You can print at home by either setting up your Cloud Ready printer, or by using a classic printer. To connect your classic printer, you must first enable the Google Cloud Print connector on any (non-Chrome OS) computer that is already connected to your printer and able to print. Learn more about how to connect your classic printer.

Q. What is the purpose of the Student Device Agreement?
A. The Student Device Agreement highlights the responsibilities placed on the students to take good care of the Chromebooks. After students return the signed Student Device Agreement, they will be issued their Chromebook.

Q. What is the student's obligation with this new technology?
A. The students' Chromebooks will be an important educational learning tool in the classroom and at home. They will take it home each day and will be assigned homework or projects on it by their classroom teacher. By signing the Student Device Agreement, students and parents agree to accept the responsibilities outlined in the document. The most important responsibilities for the student will be to make sure they charge the Chromebook every night and remember to bring it to school every day. If there is an issue with the Chromebook that is not at the fault of your child, the district will do their best to repair/replace the device.

Q. What happens to the Chromebooks over the summer?
A. Students will return the Chromebooks at the end of the year.

Q. What if my child has homework on their Chromebook but I don't have internet access at home?
A. Students will still be able to view and edit Google documents, presentations, and spreadsheets even if they don't have an Internet connection. There are also numerous places such as the public library, restaurants, and coffee shops that offer free wireless.

Q. What if my child breaks their device? Will I have to pay for a new one?
A. By signing the Chromebook Agreement, the student/borrower acknowledges and agrees that it is their responsibility to protect the Chromebook and return it in good condition. There are circumstances where neglect and failure to return a device will result in monetary fines.

Q. Is the district going paperless or without textbooks?
A. Some of our textbooks are already online. In those cases, teachers can provide the specific login information. However, there will still be textbooks. As we make the transition to technology, our district is providing students and teachers with access to Google's new learning management system called Google Classroom. This will allow students to turn in work digitally to teachers, conserving paper.

Q. What happens if my child forgets their Chromebook at home?
A. Your child's teacher/s will be in charge of setting the expectations for the classroom. The consequence may be similar to a situation in which they do not bring a textbook to school. No extra Chromebooks are available.  It is the student's responsibility to come to school with the necessary materials.

Q. Are students allowed to play games on their Chromebook?
A. The Chromebook will be used as an educational tool in the classroom. There are applications/games that support the curriculum if used in the correct manner. We suggest that when your child is using their Chromebook at home, you have them do so in an open area where you can monitor their use. Although Chromebooks are filtered, the parent sets the parameters of what they are comfortable with. You should always be aware of the sites your child is accessing.



Below is a full list of the free interactive training for Google Classroom, Clicking on the individual links will bring you to an interactive tutorial in Google Classroom for each topic. You will need to be in the Chrome Browser to use Google Classroom and the links below.

Tips & Shortcuts

Chrome OS itself uses similar keyboard commands as Google Chrome on your computer, however built into the OS itself, there is a handy keyboard commands reference, which lists all the available key commands.
Ctrl + Alt + ?
Chromebooks also has a different keyboard to what you may have seen on other laptops. For starters, there is no Caps Lock key. This has been replaced with a dedicated Search key which will launch the App Menu. The App Menu is a place where all your Web Apps are located, you can perform searches here; and soon it will be used to search Google Contacts. If you would rather have the Caps Lock key back, you can either use Alt + Search key which will act as the Caps Lock key; or to enable it permanently, you can change the Search key to the Caps Lock key under “Settings”. (chrome://chrome/settings/keyboard-overlay)
The Home, End, Page Up, Page Down and Delete keys are also missing, again there is a keyboard command to regain this function.
Ctrl + Alt + Up Arrow key - Home
Ctrl + Alt + Down Arrow key - End
Alt + Up Arrow key - Page Up
Alt + Down Arrow key - Page Down
Alt + Backspace - Delete the next letter (forward delete)
Ctrl + Backspace - Delete the previous word
Finally, the Chromebook keyboard has replaced the function keys (F1, F2, F3, etc) with browser buttons.
Some of these browser buttons have secondary commands;
F4 + Shift - Full Screens the active window
Esc + Shift - Open Task Manager
Alt + F6 - Keyboard Brightness down
Alt + F7- Keyboard Brightness up
Ctrl + F4 - Mirror Monitor
Ctrl + F5 - Take Screenshot
Finally, the Power button has two modes. A short press will Lock the Chromebook, a large press will shut down the Chromebook.
Touch screen tips
You can use the gestures below if you have a Chromebook with a touch screen.tap
touch screen tips
Touch: Touch the screen on the area you want to click. (If you touch a link, we'll highlight it for you so it's easier to see.)
You can also quickly tap with two fingers to show the right-click menu.
screen touch tips
Long press: Touch and hold the area you want to right-click.
You can also select, cut, copy, paste, and drag-and-drop text and images.
touch screen tips
Swipe or Drag: To scroll quickly or go backwards or forwards in your browser history, swipe one finger on a web page. Keep your finger on the screen for more precise control.
touch screen tips
Swipe up from lower bezel: Turns the shelf auto hide on or off.
Pinch open / Pinch close: Zooms in or out on supported web pages.


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